Shipping policy

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Shipping policy

  1. All orders are processed within 5 business days (excluding weekends and holidays) after placing the order. You will receive another notification when your order has shipped.
  2. Shipping charges for your order will be calculated and displayed at checkout.
  3. We offer free shipping on orders over €40. For orders under €40, a shipping fee of €9.99 applies.
  4. Once your order has shipped, you will receive an e-mail notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
  5. If you haven’t received your order within 14 days of receiving your shipping confirmation e-mail, please contact us to our e-mail address with your name and order number, and we will look into it for you.